Patient Access Specialist: Scheduling & Verification

Allegheny Health Network; Pittsburgh (Allegheny County); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Allegheny Health Network is seeking a Customer Access Specialist to support scheduling, preregistration, and financial clearance requirements. The role involves verifying insurance, calculating patient responsibilities, and assisting with pre-service estimations while ensuring accurate data entry and timely communications with patients and providers.

The position emphasizes delivering a positive patient experience, maintaining strong collaboration with AHN teams, and adhering to organizational

Competenze

• High school diploma or GED, or equivalent training/experience.
• 1 year of related experience in medical or financial services customer support.
• Experience operating a PC and using software applications.

Mansioni

• Conducts scheduling, preregistration, and basic financial clearance.
• Verifies insurance information and authorization/referral requirements.
• Calculates patient financial responsibilities and assists with estimates and collections.
• Delivers positive patient experience and maintains professional relationships with patients, AHN staff, and providers.
• Supports productivity goals and seeks process improvements where appropriate.
• Follows AHN policies, attends required trainings, and completes assigned duties.
• Performs other duties as assigned.

Conoscenze

Customer service

Data entry

Communication

Attention to detail

Formazione

High school diploma or GED

Descrizione del lavoro

Allegheny Health Network is seeking a Customer Access Specialist to support scheduling, preregistration, and financial clearance requirements. The role involves verifying insurance, calculating patient responsibilities, and assisting with pre-service estimations while ensuring accurate data entry and timely communications with patients and providers.

The position emphasizes delivering a positive patient experience, maintaining strong collaboration with AHN teams, and adhering to organizational