Patient Access Specialist: Scheduling & Verifications

highmarkhealth; Pittsburgh (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Specialist to handle scheduling, preregistration, and insurance verification while ensuring accurate data and clear communication to patients and families.

The role involves calculating patient financial responsibilities, processing payments, and supporting authorization and referral workflows, all within AHN privacy and security guidelines.

Qualifications

• High school diploma or GED required.
• 1 year of related experience preferred in medical/financial services or customer service.
• Experience operating a PC and using software applications.

Responsibilities

• Completes scheduling and preregistration functions, verifies patient data and benefits.
• Identifies insurance requirements and collects information for authorization and referrals.
• Calculates patient financial responsibilities and processes payments in ADT system.
• Delivers positive patient experience and maintains relationships with patients and external contacts.
• Maintains productivity standards and suggests process improvements.
• Adheres to organizational policies and completes required training.

Skills

Customer service

Data entry

PC proficiency

Education

High school diploma or GED

Tools

Electronic verification system

ADT system

Job description

Allegheny Health Network is seeking a Patient Access Specialist to handle scheduling, preregistration, and insurance verification while ensuring accurate data and clear communication to patients and families.

The role involves calculating patient financial responsibilities, processing payments, and supporting authorization and referral workflows, all within AHN privacy and security guidelines.