Patient Access Specialist: Scheduling & Support

OrthoVirginia Inc; Virginia (MN); Hybrid; USD 35,000 - 55,000; Full time

Job summary

OrthoVirginia Inc in Virginia is seeking dedicated individuals to manage patient inquiries and schedule appointments, providing excellent customer service in a fast-paced environment. As part of a collaborative team, you will verify insurance information and assist with other administrative duties to ensure smooth operations.

The ideal candidate will demonstrate strong communication and time management skills, ensuring every patient interaction is effective and professional.

Qualifications

• Excellent customer service relationships with patients and physicians.
• Strong communication skills for effective patient support.
• Ability to manage time and prioritize tasks.

Responsibilities

• Manage telephone calls and patient inquiries.
• Schedule patient appointments according to protocols.
• Collect and enter patient demographics accurately.
• Verify patient insurance information.
• Assist with appointment reminders and other duties as assigned.

Skills

Customer service

Communication skills

Time management

Judgment

Job description

OrthoVirginia Inc in Virginia is seeking dedicated individuals to manage patient inquiries and schedule appointments, providing excellent customer service in a fast-paced environment. As part of a collaborative team, you will verify insurance information and assist with other administrative duties to ensure smooth operations.

The ideal candidate will demonstrate strong communication and time management skills, ensuring every patient interaction is effective and professional.