Patient Access Specialist: Scheduling & Registration

IU Health; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

IU Health in Indianapolis is seeking a Front Desk/Patient Access representative to facilitate patient flow from entry to destination. You will collect essential patient information to ensure accurate records for reimbursement and outcomes, schedule appointments, and screen for appropriate medical details.

The role requires handling incoming calls, directing patients, and verifying insurance while maintaining professional service.

Qualifications

• High School Diploma or GED required.
• Preference for prior healthcare experience.
• Ability to learn medical coding basics (ICD-10, CPT) is a plus.
• Ability to interpret insurance information and terminology.

Responsibilities

• Answering phone calls
• Scheduling appointments
• Process referrals
• Processing mail
• Check in and out patients
• Verifying insurance

Skills

Customer service

Verbal communication

Medical terminology

Education

High School Diploma or GED

Tools

MS Office

Job description

IU Health in Indianapolis is seeking a Front Desk/Patient Access representative to facilitate patient flow from entry to destination. You will collect essential patient information to ensure accurate records for reimbursement and outcomes, schedule appointments, and screen for appropriate medical details.

The role requires handling incoming calls, directing patients, and verifying insurance while maintaining professional service.