Patient Access Specialist — Flexible Hours

IU Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

IU Health in Indianapolis is seeking a patient access/administrative role to manage patient flow and information with accuracy and professionalism. The position operates on a Day shift at the IUHMG M-Neuroscience Center, 355 West 16th Suite 3800 Indy, and supports scheduling, billing, and patient inquiries.

Responsibilities include collecting information for accurate records, explaining charges, and ensuring proper entry into systems. Strong attention to detail and reliability are essential.

Qualifications

• High School Diploma or GED required.
• Prefer health care experience.
• Ability to learn medical coding (ICD-10; CPT) preferred.
• Interpreting insurance information and understanding clinical terms preferred.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
• Other duties as assigned

Skills

Attention to detail

Reliable punctuality

Team focused

Self-starter

Ability to adjust priorities

Education

High School Diploma/GED

Tools

MS Office

Job description

IU Health in Indianapolis is seeking a patient access/administrative role to manage patient flow and information with accuracy and professionalism. The position operates on a Day shift at the IUHMG M-Neuroscience Center, 355 West 16th Suite 3800 Indy, and supports scheduling, billing, and patient inquiries.

Responsibilities include collecting information for accurate records, explaining charges, and ensuring proper entry into systems. Strong attention to detail and reliability are essential.