Patient Access Specialist: Scheduling, Insurance & Care

Sioux Falls Specialty Hospital; Sioux Falls (SD); On-site; USD 30,000 - 42,000; Full time

Job summary

Sioux Falls Specialty Hospital is seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance, collecting payments, assisting with paperwork, and maintaining patient charts.

The coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle mail.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Experience with EMR preferred.
• Two plus years of related experience preferred, ideally in a clinical setting.
• Friends and Family CPR required; can be obtained upon hire.

Responsibilities

• Greet and direct callers and walk-ins; answer phones.
• Escort patients as needed and relay messages.
• Set up appointments and verify insurance details.
• Collect payments and assist with paperwork; maintain charts.
• Complete specialized reports and respond to emails; manage documents.

Skills

Communication skills

Attention to detail

Patient care

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Sioux Falls Specialty Hospital is seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance, collecting payments, assisting with paperwork, and maintaining patient charts.

The coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle mail.