Patient Access & Scheduling Specialist

Sioux Empire Society for Human Resource Management; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Sioux Falls Specialty Hospital is seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. The role includes setting up appointments, verifying insurance, collecting payments, assisting with paperwork, and maintaining patient charts.

The coordinator will respond to emails, update patient information, manage office supplies, and handle mail.

Qualifications

• High school diploma or equivalent required.
• EMR experience preferred.
• Two plus years of related experience preferred, ideally in a clinical setting.
• Experience with medical terminology and insurance processes preferred.
• Friends and Family CPR required; can be obtained upon hire.

Responsibilities

• Greet and direct callers and walk-ins; answer phones and relay messages.
• Escort patients as needed and assist with appointment setup.
• Verify insurance details and collect payments.
• Assist with paperwork and maintain patient charts.
• Respond to emails and update patient information; manage mail.

Skills

Communication skills

Attention to detail

Patient care

Education

High school diploma or equivalent

Associate degree preferred

Tools

Electronic Medical Records

Job description

Sioux Falls Specialty Hospital is seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. The role includes setting up appointments, verifying insurance, collecting payments, assisting with paperwork, and maintaining patient charts.

The coordinator will respond to emails, update patient information, manage office supplies, and handle mail.