Patient Access Specialist: Scheduling & Insurance

Inova Health; Alexandria (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness program for team members

Retirement plan with 5% match

Education assistance up to $5,250/year

Student loan assistance up to $10,000

Mental health sessions for team and aff

Job summary

Inova Multispecialty Clinic – Oakville is seeking a dedicated Patient Access Specialist to join our team. This full-time role operates Monday–Friday, 8-hour shifts between 7:30am and 5:00pm.

You will admit and schedule patients, verify insurance, and provide financial counseling as part of Inova Health System's Service Excellence standards. We offer strong benefits and a culture recognized for safety, quality, and patient experience.

Qualifications

• High School or GED required.
• 1 year of patient access experience preferred.
• Experience using EPIC EHR system is a plus.

Responsibilities

• Admit, register and document patient information.
• Explain and apply insurance verifications and financial counseling.
• Coordinate scheduling of specialty visits and follow-ups.
• Navigate multiple systems efficiently and maintain accurate records.
• Communicate with patients and departments to resolve issues and guide next steps.
• Assist with release of information and HIM coordination as needed.

Skills

Patient access

Communication

Customer service

Care coordination

Education

High School or GED

Tools

EPIC EHR

Job description

Inova Multispecialty Clinic – Oakville is seeking a dedicated Patient Access Specialist to join our team. This full-time role operates Monday–Friday, 8-hour shifts between 7:30am and 5:00pm.

You will admit and schedule patients, verify insurance, and provide financial counseling as part of Inova Health System's Service Excellence standards. We offer strong benefits and a culture recognized for safety, quality, and patient experience.