Patient Access & Registration Specialist

CHI Health Missouri Valley; Omaha (NE); Presencial; USD 24.000 - 34.000; Jornada completa

Descripción de la vacante

CHI Health Missouri Valley is seeking a Patient Access Representative to register patients across assigned access points, verify insurance eligibility, and maintain confidential documentation within the EHR. You will support scheduling and patient communications, ensuring accurate demographics and timely access to care in a community hospital setting.

The role emphasizes accuracy, strong customer service, and adherence to privacy and regulatory requirements as part of relationship-based care.

Formación

• High School Diploma or equivalent upon hire.
• GED general studies upon hire.
• 1-3 years of relevant customer service experience upon hire.

Responsabilidades

• Register patients across assigned access points with accurate demographics and insurance verification.
• Scan, index, and manage patient documents for registration, billing and clinical workflows.
• Explain patient financial responsibilities and collect payments at the time of service.
• Schedule, confirm, and adjust patient appointments to support timely access to care.
• Identify and resolve routine registration and insurance discrepancies; escalate complex issues.
• Provide patient-facing support via phone and approved channels, documenting interactions.

Conocimientos

Customer service

Educación

High School Diploma

GED

Descripción del empleo

CHI Health Missouri Valley is seeking a Patient Access Representative to register patients across assigned access points, verify insurance eligibility, and maintain confidential documentation within the EHR. You will support scheduling and patient communications, ensuring accurate demographics and timely access to care in a community hospital setting.

The role emphasizes accuracy, strong customer service, and adherence to privacy and regulatory requirements as part of relationship-based care.