Patient Access & Registration Specialist

R1 RCM, Inc.; California; On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM, Inc. is hiring a Patient Service Representative (Registration) for an on-site role at Intermountain Primary Children's Hospital in Taylorsville.

The position focuses on compassionate patient interaction, accurate data collection, and efficient check-in processes in a fast-paced healthcare setting. You will be the first contact for patients, guiding them through registration and providing cost estimates while coordinating with care teams to ensure timely access to care.

Qualifications

• Experience in patient access or front desk is a plus.
• Demonstrated ability to provide fast, compassionate, accurate service.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions clearly.
• Build trust with patients during moments of illness or anxiety.
• Navigate insurance plans, enter demographics, collect co-pays and provide cost estimates.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Composure

Multitasking

Communication

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Patient Service Representative (Registration) for an on-site role at Intermountain Primary Children's Hospital in Taylorsville.

The position focuses on compassionate patient interaction, accurate data collection, and efficient check-in processes in a fast-paced healthcare setting. You will be the first contact for patients, guiding them through registration and providing cost estimates while coordinating with care teams to ensure timely access to care.