Patient Access Specialist: Registration & Care

R1 RCM, Inc.; Riverton (UT); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM, Inc. is hiring a Customer Service Representative - Patient Registration at Intermountain Riverton Hospital.

This part-time PRN role puts you at the first point of contact for patients, ensuring quick, accurate access to care while guiding them through registration across multiple systems. You'll gain experience in healthcare administration, revenue cycle basics, and collaboration with clinical teams.

Qualifications

• High School Diploma or GED.
• Pass background check, drug test, and vaccination requirements.
• Exceptional customer service experience and strong communication skills.
• Ability to multitask in a fast-paced environment.
• Comfortable with shifting priorities based on patient needs.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and collect accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service experience

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Customer Service Representative - Patient Registration at Intermountain Riverton Hospital.

This part-time PRN role puts you at the first point of contact for patients, ensuring quick, accurate access to care while guiding them through registration across multiple systems. You'll gain experience in healthcare administration, revenue cycle basics, and collaboration with clinical teams.