Patient Access & Registration Specialist (Part-Time PRN)

R1 RCM Holdco Inc.; Orem (UT); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Job summary

R1 RCM Inc. in Utah is seeking a Customer Service Representative - Patient Registration for part-time PRN work at Intermountain Orem Community Hospital. You’ll be the first contact, ensuring fast, compassionate, and accurate access to care while supporting patient flow and revenue cycle.

Responsibilities include registering patients, answering phones, collecting co-pays, and collaborating with care teams. The role requires excellent communication, attention to detail, and the ability to adapt to

Qualifications

• High School Diploma or GED.
• Exceptional customer service experience and strong communication skills.
• Ability to multitask and prioritize with high attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus but not required.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Background check

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Utah is seeking a Customer Service Representative - Patient Registration for part-time PRN work at Intermountain Orem Community Hospital. You’ll be the first contact, ensuring fast, compassionate, and accurate access to care while supporting patient flow and revenue cycle.

Responsibilities include registering patients, answering phones, collecting co-pays, and collaborating with care teams. The role requires excellent communication, attention to detail, and the ability to adapt to