Patient Access & Registration Specialist

R1 RCM, Inc.; Taylorsville (GA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Service Representative (Registration) on-site at Intermountain Primary Children’s Hospital in Taylorsville, UT. Schedule: Sunday, Monday, and Tuesday from 6:00 AM to 6:30 PM. You’ll be the first point of contact for patients, delivering fast, compassionate, and accurate access to care.

No healthcare background? Training is provided. You’ll manage check-in across multiple systems, verify insurance, collect co-pays, and collaborate with care teams to support timely

Qualifications

• Customer service experience, strong communication and interpersonal skills.
• Multitask and prioritize quickly with high attention to detail.
• Comfortable shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• High School Diploma or GED.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process, working across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Prioritization

Patient access

Medical registration

Insurance verification

Front desk

High School Diploma

Background check

Drug test

Vaccination requirements

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Service Representative (Registration) on-site at Intermountain Primary Children’s Hospital in Taylorsville, UT. Schedule: Sunday, Monday, and Tuesday from 6:00 AM to 6:30 PM. You’ll be the first point of contact for patients, delivering fast, compassionate, and accurate access to care.

No healthcare background? Training is provided. You’ll manage check-in across multiple systems, verify insurance, collect co-pays, and collaborate with care teams to support timely