Patient Access Specialist: Registration, Insurance & Payments

Trinity Health; New Hampton (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Education Assistance offered

Day 1 benefits package

Competitive wages with night/weekend

Generous PTO program

Employer retirement match starting Day

Job summary

MercyOne North Iowa Medical Center in Iowa seeks a patient access professional to support outpatient and inpatient registration and insurance verification. You will collect patient liabilities at check-in and enter data into the patient accounting system.

Responsibilities include obtaining physician orders, preparing ID bracelets, and handling required forms. Strong customer service and English skills are essential for accurate, timely processing.

Qualifications

• High school diploma or equivalent is required.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.
• Minimum one year of customer service experience.

Responsibilities

• Validate, obtain and enter demographic, clinical, financial and insurance data into the patient accounting system.
• Perform registration activities across multiple settings and patient types.
• Prepare patient estimates and collect liabilities at check-in, documenting payments in the system.
• Obtain signed physician orders for tests and procedures.
• Prepare ID bracelets and collect required signatures and documents.

Skills

Customer service

Communication skills

Time management

Data entry

Typing 40 wpm

Medical terminology

English proficiency

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Tools

Patient accounting system

Job description

MercyOne North Iowa Medical Center in Iowa seeks a patient access professional to support outpatient and inpatient registration and insurance verification. You will collect patient liabilities at check-in and enter data into the patient accounting system.

Responsibilities include obtaining physician orders, preparing ID bracelets, and handling required forms. Strong customer service and English skills are essential for accurate, timely processing.