Patient Access Coordinator: Registration & Scheduling

Trinity Health; Waterloo (IA); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Wellness programs

Personalized health insurance plans

Paid time off

Long- and short-term leave

Retirement planning

Life insurance coverage

Job summary

MercyOne Northeast Iowa is seeking a part-time Medical Secretary to gather patient demographics and financial information, assign rooms, pre-register tests, and escort patients through registration in the Women's and Outpatient areas.

You will answer phones, obtain signatures, scan documents, and ensure HIPAA/EMTALA compliance while upholding excellent patient service in a busy hospital setting across MercyOne Waterloo and surrounding clinics.

Qualifications

• Reads, writes and communicates effectively in English in a medical setting.
• Completion of Medical Secretary program or related office training preferred.
• 1 year medical office experience (scheduling/registration) preferred; hospital experience and medical terminology preferred.

Responsibilities

• Gather patient demographic and financial information and obtain appropriate signatures.
• Answer telephone and communicate with staff; handle bed assignments and communicate with house supervisor.
• Inform patients of hospital regulations, secure armbands, obtain signatures on documents.
• Determine need for ABN waiver.
• Escort/transport patients to assigned areas and meet at check-in.
• Scan required information (physician orders, licenses, insurance cards, consents).
• Pre-register scheduled tests.
• Follow HIPAA, EMTALA and safety policies.

Skills

English proficiency

Medical secretary program

Medical terminology

Computer skills

Patient service

Communication

Teamwork

Education

Medical Secretary program

Tools

Windows

Database software

Mainframe knowledge

Job description

MercyOne Northeast Iowa is seeking a part-time Medical Secretary to gather patient demographics and financial information, assign rooms, pre-register tests, and escort patients through registration in the Women's and Outpatient areas.

You will answer phones, obtain signatures, scan documents, and ensure HIPAA/EMTALA compliance while upholding excellent patient service in a busy hospital setting across MercyOne Waterloo and surrounding clinics.