Patient Access Specialist I | Quick, Friendly Registration

Bestcare; Council Bluffs (IA); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Nebraska Methodist Health System in Council Bluffs, IA is seeking a Patient Access professional to register patients, verify demographics and payer information, and perform point-of-service collections.

The role emphasizes EMTALA compliance, customer service excellence, and collaboration with the clinical team; requires strong computer skills, attention to detail, and the ability to work varied shifts.

Qualifications

• Job requires high school diploma or GED; healthcare experience preferred.
• Customer service experience and strong communication skills are essential.
• Proficiency with computer systems, billing, and patient data entry is expected.

Responsibilities

• Greets and registers patients in a courteous, timely manner.
• Verifies demographics, financial data, and payer information.
• Performs point-of-service collections and refers to financial counselors as needed.
• Ensures EMTALA compliance during patient registration and coordinates with clinical staff.

Skills

Customer service

Phone etiquette

Communication

Attention to detail

Multitasking

Interpersonal skills

Education

High school diploma

Tools

Outlook

Word

Excel

Scanner

Copier

Job description

Nebraska Methodist Health System in Council Bluffs, IA is seeking a Patient Access professional to register patients, verify demographics and payer information, and perform point-of-service collections.

The role emphasizes EMTALA compliance, customer service excellence, and collaboration with the clinical team; requires strong computer skills, attention to detail, and the ability to work varied shifts.