Patient Access Champion & Registration Specialist

Trinity Health; Dubuque (IA); On-site; USD 25,000 - 33,000; Part time

Job summary

MercyOne Dubuque is seeking a Representative I in Patient Access. This part-time role involves outpatient and inpatient registration, insurance verification, and collecting patient payments while ensuring compliance with financial requirements.

The position supports MercyOne’s mission and patient-centered care. The ideal candidate has at least one year of customer service experience, with prior Patient Access exposure preferred.

Qualifications

• Minimum one (1) year customer service experience.
• Patient Access experience preferred.

Responsibilities

• Performs outpatient and/or inpatient registration and insurance verification.
• Collects patient financial liability payments and ensures patients meet financial requirements.
• Provides general information to hospital users, patients, families and physician offices.

Job description

MercyOne Dubuque is seeking a Representative I in Patient Access. This part-time role involves outpatient and inpatient registration, insurance verification, and collecting patient payments while ensuring compliance with financial requirements.

The position supports MercyOne’s mission and patient-centered care. The ideal candidate has at least one year of customer service experience, with prior Patient Access exposure preferred.