Patient Access Specialist: Registration & Insurance Expert

Thomas Jefferson University; Street (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Job summary

Jefferson Health in Philadelphia, PA is hiring a Patient Access Representative to register patients, collect demographics and insurance information, verify eligibility, and manage referrals and authorizations in outpatient and ED settings.

The role requires strong communication, data accuracy, familiarity with EPIC/Cerner EHRs, and the ability to balance customer service with regulatory compliance. Training provided; benefits include medical, dental and retirement programs.

Qualifications

• High school diploma or GED required; healthcare/business admin degree preferred.
• Experience registering patients and collecting demographics and insurance information.
• Knowledge of medical terminology and payer processes is a plus.

Responsibilities

• Greet patients and register for outpatient visits and ED; collect demographics and insurance data.
• Verify insurance eligibility and collect out-of-pocket liability; confirm referrals/authorizations.
• Enter orders, verify medical necessity, and ensure compliance with regulatory requirements.

Skills

Customer service

Communication

Attention to detail

Medical terminology

EPIC/Cerner familiarity

Data verification

Education

High School Diploma or GED

Associate’s degree in healthcare or business administration (preferred)

Tools

EPIC

Cerner

Real Time Eligibility (RTE)

Phreesia

Job description

Jefferson Health in Philadelphia, PA is hiring a Patient Access Representative to register patients, collect demographics and insurance information, verify eligibility, and manage referrals and authorizations in outpatient and ED settings.

The role requires strong communication, data accuracy, familiarity with EPIC/Cerner EHRs, and the ability to balance customer service with regulatory compliance. Training provided; benefits include medical, dental and retirement programs.