Outpatient Access Specialist

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 32,000 - 50,000; Part time

Job summary

Jefferson Health is seeking a detail-oriented outpatient registration specialist to support multiple South Jersey hospital locations. You will gather patient demographics, verify insurance, and collect copays while maintaining a courteous patient experience.

Responsibilities include registering patients, completing MSPQ questionnaires, and using real-time eligibility tools. Strong communication and computer skills are essential for success in this role.

Qualifications

• High School Diploma or GED required; associate degree preferred in healthcare or business administration.
• Minimum 3 years of customer service experience in a patient-facing role.
• Proficient in Microsoft Office and strong written/verbal communication.

Responsibilities

• Greet and register patients for outpatient visits; collect accurate demographic and insurance information.
• Verify insurance coverage using RTE or payer websites and collect out-of-pocket costs.
• Identify uninsured patients for referral to assistance programs and ensure referrals/authorizations are on file.
• Maintain accurate records, assist with Medicare MSPQ questionnaire, and support departmental protocols.

Skills

Customer service

Communication

Microsoft Office

Phone etiquette

Education

High School Diploma or GED

Associate degree in healthcare or business administration preferred

Tools

Phreesia

Real Time Eligibility (RTE)

Job description

Jefferson Health is seeking a detail-oriented outpatient registration specialist to support multiple South Jersey hospital locations. You will gather patient demographics, verify insurance, and collect copays while maintaining a courteous patient experience.

Responsibilities include registering patients, completing MSPQ questionnaires, and using real-time eligibility tools. Strong communication and computer skills are essential for success in this role.