Patient Access Specialist — Registration & Front Desk

WellSpan Health; Chambersburg (Franklin County); On-site; USD 22,000 - 30,000; Part time

Job summary

WellSpan Health in Chambersburg, PA is seeking a part-time Patient Access/Revenue Cycle Clerk to greet patients, collect demographic and insurance data, and assist with verification and billing processes. The role includes 24/7 flex rotation, day shifts, and weekend coverage as needed, working at 112 N 7th St, Chambersburg.

The ideal candidate will have strong customer service skills, experience in registration, and familiarity with insurance concepts.

Qualifications

• High school graduate or equivalency required.
• Experience applying customer service behaviors and communication skills.
• Experience as a registration receptionist preferred.
• Minimum typing speed of 45 words per minute preferred.
• Knowledge of insurances helpful.

Responsibilities

• Conducts patient interview to obtain accurate demographic, insurance information for inpatient, surgical, emergency room and outpatient services.
• Patient estimates are provided for outpatient and surgical services along with providing an explanation of benefits to the patient and/or guarantor.
• Collections are made on out-of-pocket expenses provided from the patient estimate along with ED copays.
• Performs other related duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Insurance knowledge

Education

High school diploma or equivalent

Job description

WellSpan Health in Chambersburg, PA is seeking a part-time Patient Access/Revenue Cycle Clerk to greet patients, collect demographic and insurance data, and assist with verification and billing processes. The role includes 24/7 flex rotation, day shifts, and weekend coverage as needed, working at 112 N 7th St, Chambersburg.

The ideal candidate will have strong customer service skills, experience in registration, and familiarity with insurance concepts.