Patient Access Specialist I

WellSpan Health; York (York County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health in York, PA seeks a friendly front desk associate to support patient check-in, verify insurance, collect deposits, and schedule appointments across multiple practices. You will enter accurate demographic data, explain financial requirements, and help patients navigate the billing process with courteous service.

The position requires excellent communication and computer skills, readiness to complete required training within 90 days, and the ability to travel to other medical

Qualifications

• High School Diploma or GED required.
• Diploma program post high school preferred.
• Less than 1 year of front desk or physician office experience required.
• Customer Service and Safety Reporting Training within 90 days required.
• Introduction to Medical terminology within 180 days required.
• Insurance and Compliance Training within 1 year required.

Responsibilities

• Interview patients to collect financial, biographic, and demographic information.
• Explain financial requirements and collect deposits/ deductibles; explain insurance.
• Register patients accurately in information systems.
• Schedule appointments and process referrals and tests.
• Handle check-in/check-out, collect payments, and issue receipts.
• Review pre-arrival and in-basket messages; manage queues.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or GED

Diploma Program Post High School Vocational/ Specialized Training

Job description

WellSpan Health in York, PA seeks a friendly front desk associate to support patient check-in, verify insurance, collect deposits, and schedule appointments across multiple practices. You will enter accurate demographic data, explain financial requirements, and help patients navigate the billing process with courteous service.

The position requires excellent communication and computer skills, readiness to complete required training within 90 days, and the ability to travel to other medical