Patient Access Specialist: Registration & Cashier

McKenzie Health; Watford City (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

McKenzie Health in Watford City, ND is seeking a Patient Access Representative I (PAS) to handle outpatient and inpatient registration, provide information to hospital users, patients and families, and assist in determining financial eligibility or payment plans. The role focuses on delivering excellent patient-focused service and coordinating with service areas to maximize patient flow.

The ideal candidate will have strong communication skills, familiarity with medical terminology, and the

Qualifications

• High school diploma or equivalent.
• Minimum 1 year experience in healthcare or customer service preferred.
• Clear and effective communication with patients and staff.
• Knowledge of medical terminology is helpful.

Responsibilities

• Customer Service/Information Desk duties.
• Up-Front Collections/Cashier responsibilities.
• Emergency Department Registration processes.
• Outpatient Registration tasks.
• Outpatient Surgery and Special Procedure registration.
• Inpatient & Observation Registration duties.
• Insurance Verification.
• Other duties as assigned by supervisor or team lead.

Skills

Communication skills

Medical terminology

Detail orientation

Teamwork

Written communication

Verbal communication

Education

High school diploma

Job description

McKenzie Health in Watford City, ND is seeking a Patient Access Representative I (PAS) to handle outpatient and inpatient registration, provide information to hospital users, patients and families, and assist in determining financial eligibility or payment plans. The role focuses on delivering excellent patient-focused service and coordinating with service areas to maximize patient flow.

The ideal candidate will have strong communication skills, familiarity with medical terminology, and the