Patient Access Specialist (PRN) – Registration & Billing

McKenzie Health; Watford City (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

McKenzie Health in Watford City, ND seeks a Patient Access Representative (PAS) - PRN to assist with outpatient and inpatient registration, provide information to patients and families, and verify financial eligibility.

The role emphasizes exceptional customer service, effective communication with hospital teams, and support for patient flow. Prior healthcare or customer service experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience in healthcare or customer service preferred.
• Clear, effective written and verbal communication skills.
• Knowledge of medical terminology.

Responsibilities

• Assist at the Information Desk in greeting and directing patients.
• Handle outpatient and inpatient registration processes.
• Verify patient information and assist with payment plans as needed.
• Provide excellent patient-centered service and respond to inquiries.
• Collaborate with care teams to maximize patient flow.

Skills

Communication skills

Medical terminology

Detail orientation

Customer service

Teamwork

Education

High school diploma

Job description

McKenzie Health in Watford City, ND seeks a Patient Access Representative (PAS) - PRN to assist with outpatient and inpatient registration, provide information to patients and families, and verify financial eligibility.

The role emphasizes exceptional customer service, effective communication with hospital teams, and support for patient flow. Prior healthcare or customer service experience is preferred.