Patient Access Specialist: Registration & Billing Support

Crisp Regional Hospital; Cordele (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Crisp Regional Hospital in Cordele, GA is seeking a Patient Access Representative for the full-time daytime shift. This role supports patient registration, collects demographic and insurance information, and helps patients navigate the registration process.

You will verify insurance, obtain pre-authorizations, collect payments, and route patients to the proper departments while maintaining HIPAA privacy and professional demeanor.

Qualifications

• Requires a high school diploma or GED.
• Up to three months of on-the-job experience to become familiar with CRHS’s Outpatient and Emergency Department patient registration policies and procedures.
• On-the-job certification through Hometown University during the probationary period.

Responsibilities

• Register patients promptly and accurately.
• Verify demographics and insurance.
• Explain hospital policies and collect payments.
• Direct patients to proper areas and address routine inquiries.
• Maintain HIPAA privacy and distribute registration records as required.

Skills

Registration

Customer service

Insurance verification

Payment collection

Privacy compliance

Education

High school diploma or GED

Job description

Crisp Regional Hospital in Cordele, GA is seeking a Patient Access Representative for the full-time daytime shift. This role supports patient registration, collects demographic and insurance information, and helps patients navigate the registration process.

You will verify insurance, obtain pre-authorizations, collect payments, and route patients to the proper departments while maintaining HIPAA privacy and professional demeanor.