Patient Access Specialist: Registration & Billing

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital in Missouri is seeking a Patient Access Representative to be the first point of contact for patients, delivering compassionate service in line with Mercy Service Standards.

You will facilitate patient entry at Mercy facilities, including scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate data and compliance with insurance guidelines.

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Greet and assist patients at Mercy facilities; ensure accuracy of patient data.
• Schedule, register, verify benefits, pre-certification and financial clearance.
• Maintain knowledge of insurance carriers and compliance guidelines.

Skills

Effective communication

Telephone etiquette

Patient relationship management

Attention to detail

10-key calculator

Education

High School diploma

Some college

Tools

10-key calculator

Hospital information systems

Job description

Mercy Hospital in Missouri is seeking a Patient Access Representative to be the first point of contact for patients, delivering compassionate service in line with Mercy Service Standards.

You will facilitate patient entry at Mercy facilities, including scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate data and compliance with insurance guidelines.