Patient Access Specialist (Registration & Billing)

CentraCare Health; Minnesota; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

PTO

Retirement plan

Employee discounts

Tuition reimbursement

Job summary

CentraCare Saint Cloud Hospital in Minnesota seeks a Patient Access Assistant to warmly welcome patients, guide them through registration, and begin their care journey with compassionate service.

You will register and check in patients, verify insurance and demographics, and communicate with care teams to ensure a seamless experience. This full-time role includes benefits and a weekend rotation, with shifts across early to evening hours.

Qualifications

• High school diploma or equivalent required.
• Customer service and communication skills essential.
• Experience in healthcare settings preferred.

Responsibilities

• Welcome patients, families, and visitors with professionalism and empathy.
• Register and check in patients accurately and efficiently.
• Gather and verify insurance, demographic, and financial information for billing and accounts.
• Resolve registration and account issues with sound judgment.
• Communicate with patients, providers, and care teams for a seamless experience.
• Maintain confidentiality while handling patient information.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Multitasking

Education

High school diploma or equivalent

Post-secondary education in related field

Job description

CentraCare Saint Cloud Hospital in Minnesota seeks a Patient Access Assistant to warmly welcome patients, guide them through registration, and begin their care journey with compassionate service.

You will register and check in patients, verify insurance and demographics, and communicate with care teams to ensure a seamless experience. This full-time role includes benefits and a weekend rotation, with shifts across early to evening hours.