Patient Access & Registration Specialist (Float)

CentraCare Health; Saint Cloud (MN); On-site; USD 34,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Retirement plan

Employee discounts

Tuition reimbursement

Job summary

CentraCare Saint Cloud Hospital is seeking a Patient Access Assistant to warmly welcome patients and guide them through registration, ensuring a smooth start to every healthcare journey.

In this full-time role, you will register patients, verify demographics and insurance, and collaborate with care teams to resolve issues while protecting confidential information. Benefits include medical, dental, PTO, retirement, and tuition support opportunities.

Qualifications

• High school diploma or equivalent.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to multitask while maintaining attention to detail.

Responsibilities

• Welcome patients, families, and visitors with professionalism and empathy.
• Register and check in patients accurately and efficiently.
• Gather and verify insurance, demographic, and financial information needed for billing and patient accounts.
• Utilize critical thinking and sound judgment to resolve registration and account issues.
• Communicate effectively with patients, providers, and care teams to ensure a seamless experience.
• Maintain accuracy while handling confidential patient information and navigating healthcare systems.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Education

High school diploma or equivalent

Job description

CentraCare Saint Cloud Hospital is seeking a Patient Access Assistant to warmly welcome patients and guide them through registration, ensuring a smooth start to every healthcare journey.

In this full-time role, you will register patients, verify demographics and insurance, and collaborate with care teams to resolve issues while protecting confidential information. Benefits include medical, dental, PTO, retirement, and tuition support opportunities.