Patient Access | Hospital | Float

CentraCare Health; Saint Cloud (MN); On-site; USD 34,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Retirement plan

Employee discounts

Tuition reimbursement

Job summary

CentraCare Saint Cloud Hospital is seeking a Patient Access Assistant to warmly welcome patients and guide them through registration, ensuring a smooth start to every healthcare journey.

In this full-time role, you will register patients, verify demographics and insurance, and collaborate with care teams to resolve issues while protecting confidential information. Benefits include medical, dental, PTO, retirement, and tuition support opportunities.

Qualifications

• High school diploma or equivalent.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to multitask while maintaining attention to detail.

Responsibilities

• Welcome patients, families, and visitors with professionalism and empathy.
• Register and check in patients accurately and efficiently.
• Gather and verify insurance, demographic, and financial information needed for billing and patient accounts.
• Utilize critical thinking and sound judgment to resolve registration and account issues.
• Communicate effectively with patients, providers, and care teams to ensure a seamless experience.
• Maintain accuracy while handling confidential patient information and navigating healthcare systems.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Education

High school diploma or equivalent

Job description

St Cloud Hospital Location Saint Cloud, MN, 56303 64-80 hours every two weeks 232307 Wage: $20.310000-$30.470000

At CentraCare Saint Cloud Hospital, our Patient Access Assistants play a vital role in creating an exceptional patient experience. As one of the first people that our patients meet, you'll set the tone for their visit by providing compassionate service, guiding them through the registration process, and ensuring their healthcare journey starts smoothly.

If you enjoy helping others, thrive in a fast-paced environment, and have a talent for delivering outstanding customer service, we'd love to meet you.

What You'll Do

• Welcome patients, families, and visitors with professionalism and empathy.


• Register and check in patients accurately and efficiently.


• Gather and verify insurance, demographic, and financial information needed for billing and patient accounts.


• Utilize critical thinking and sound judgment to resolve registration and account issues.


• Communicate effectively with patients, providers, and care teams to ensure a seamless experience.


• Maintain accuracy while handling confidential patient information and navigating healthcare systems.

Schedule

Full-Time | 64-80 Hours Every Two Weeks

• 8-hour shifts


• Various schedules between 5:00 a.m. and 9:00 p.m.

Pay and Benefits (Total Rewards):

• $20.31+ per hour however, we pay more for experience.
  
  
  
  • +$1.05 per hour on weekends
  
  
  • +$1.00 per hour shift differential (4-hr min) 3pm to 11pm.
  
  
  
  


• Full Pay Spectrum for this position: $20.31 - $30.47 / hour


• Full-timebenefits; medical, dental, PTO, retirement, employee discounts and more!
  
  
  
  • Visit our Benefits | CentraCare page for more information!
  
  
  • Tuition reimbursement and college grant programs are available.
  
  
  
  

Qualifications

Required

• High school diploma or equivalent.


• Strong customer service and interpersonal skills.


• Excellent verbal and written communication abilities.


• Ability to multitask while maintaining attention to detail.

Preferred

• One to two years of post-secondary education in business, administrative support, healthcare administration, or a related field.


• Previous experience in patient registration, scheduling, billing, accounts receivable, collections, or customer service.


• Prior healthcare experience in a clinic, hospital, or medical office setting.

Why Join Us?

• Make a meaningful impact on patients and families every day.


• Be part of a respected healthcare organization dedicated to exceptional care.


• Work in a collaborative, supportive team environment.


• Gain valuable healthcare experience with opportunities for professional growth and advancement.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.