Patient Access Specialist - Quick, Patient-Focused Enrollment

Panorama Orthopedics & Spine Center; Golden (CO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare options: PPO/HDHP/Surest

Dental & Vision Insurance

401(k) with annual employer contrib.

HSA/FSA, disability, life & AD&D

Employee Assistance Program (EAP)

Paid Time Off: up to 4 weeks, 7 hols +

Job summary

Panorama Orthopedics & Spine Center is seeking a Patient Access Representative to be the first contact for patients, verify demographic, financial, and insurance information, and input data into the EHR to support accurate billing and scheduling.

You will verify coverage, obtain prior authorizations when needed, explain costs to patients, assist with payment options, and coordinate with providers and insurers to ensure a smooth patient experience while upholding HIPAA and confidentiality.

Qualifications

• CHAA certification is preferred but not required.
• Previous healthcare experience in patient registration, insurance verification, or customer service is preferred.
• Experience with EHR and scheduling software is an advantage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information.
• Input demographic and insurance details into the EHR system.
• Verify patient insurance coverage and eligibility before appointments or procedures.
• Obtain prior authorization for procedures or services as required by insurance providers.
• Schedule patient appointments based on physician availability and patient needs.
• Explain co-pays, deductibles, and insurance benefits before service delivery; assist with payment options.

Skills

Communication Skills

Attention to Detail

Problem-Solving Skills

Time Management

Confidentiality

Technical Skills

Education

CHAA Certification

Tools

EHR systems

Scheduling software

Microsoft Office Suite

Job description

Panorama Orthopedics & Spine Center is seeking a Patient Access Representative to be the first contact for patients, verify demographic, financial, and insurance information, and input data into the EHR to support accurate billing and scheduling.

You will verify coverage, obtain prior authorizations when needed, explain costs to patients, assist with payment options, and coordinate with providers and insurers to ensure a smooth patient experience while upholding HIPAA and confidentiality.