Patient Access Specialist - Fast-Paced Healthcare

Orthopaedic Management Services; United States; Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

OrthoNebraska is seeking a Patient Access Representative to serve as the first impression for patients, delivering friendly, accurate service in a fast-paced setting.

Responsibilities include insurance verification, appointment scheduling, and upfront payment collection, with entry into the EMR and careful attention to privacy and compliance. A positive, team-oriented attitude is essential.

Qualifikationen

• High School diploma or equivalent.
• 2+ years of customer service experience, preferably in healthcare.
• Familiarity with Electronic Medical Records (EMR) and a professional, patient-focused demeanor.

Aufgaben

• Provide exceptional patient service at the front desk as the first impression of OrthoNebraska.
• Verify insurance eligibility and collect upfront payments when required.
• Pre-register patient charts and enter accurate demographic and insurance information into the EMR.
• Schedule appointments with patient convenience as a priority.
• Collect copayments and patient balances in a professional manner.
• Assist patients with paperwork and wayfinding within the campus.
• Maintain patient confidentiality and comply with regulatory requirements.

Kenntnisse

Customer service

Interpersonal skills

Communication

Team player

Ausbildung

High School Diploma

Tools

Electronic Medical Record (EMR)

Jobbeschreibung

OrthoNebraska is seeking a Patient Access Representative to serve as the first impression for patients, delivering friendly, accurate service in a fast-paced setting.

Responsibilities include insurance verification, appointment scheduling, and upfront payment collection, with entry into the EMR and careful attention to privacy and compliance. A positive, team-oriented attitude is essential.