Patient Access Specialist — PTO & 401(k) Match

JAG One Physical Therapy LLC; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Uniforms provided

HSA options

Life Insurance (Term) $10,000

Paid time off (up to 3 weeks)

401(k) with company match

Tuition discounts for employees

TicketsAtWork and LifeMart

Job summary

JAG Physical Therapy is hiring a Patient Access Representative in our New York offices. You will greet patients, schedule appointments, verify insurance, and collect payments while maintaining accurate records.

This role requires 1+ year experience in medical receptionist duties, strong organization, and the ability to travel between JAG locations as needed. We offer training, uniforms, and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to travel throughout JAG locations for coverage.

Responsibilities

• Greeting patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of all patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Skills

Organizational skills

Time management

Interpersonal communication

Teamwork

Ability to travel

Education

High school diploma

Medical assistant certificate (preferred)

Job description

JAG Physical Therapy is hiring a Patient Access Representative in our New York offices. You will greet patients, schedule appointments, verify insurance, and collect payments while maintaining accurate records.

This role requires 1+ year experience in medical receptionist duties, strong organization, and the ability to travel between JAG locations as needed. We offer training, uniforms, and a comprehensive benefits package.