Patient Access Specialist

RCM Holdco; Henderson (NC); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 is hiring a Patient Access Representative to be the first point of contact for patients, ensuring fast and compassionate access to care. You will register patients, verify insurance, and collect co-pays while coordinating with nurses and care teams in a fast-paced hospital environment.

This PRN, on-site role offers exposure to revenue cycle processes and hospital operations, with a focus on delivering exceptional patient experiences and smooth patient flow across systems.

Qualifications

• Excellent customer service and communication skills.
• Professionalism in a fast-paced environment.
• Ability to multitask, prioritize, and maintain accuracy.
• Willingness to adapt to changing patient needs.
• Experience in patient access, medical registration, or insurance verification is a plus.
• High School Diploma or GED required.
• Background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
• Answer phones and gather accurate patient information quickly in a fast-paced environment
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 is hiring a Patient Access Representative to be the first point of contact for patients, ensuring fast and compassionate access to care. You will register patients, verify insurance, and collect co-pays while coordinating with nurses and care teams in a fast-paced hospital environment.

This PRN, on-site role offers exposure to revenue cycle processes and hospital operations, with a focus on delivering exceptional patient experiences and smooth patient flow across systems.