Patient Access Specialist (Part-Time/PRN)

R1 RCM; Cedar City (UT); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration in Cedar City to welcome patients, collect essential information, and guide them through the check-in process. You’ll interact across computer systems and coordinate with care teams to ensure timely access to care.

Training is provided; no healthcare background is required. The role emphasizes empathy, accuracy, and efficient handling of insurance and payment details, all within a supportive team.

Qualifications

• Experience in customer-facing roles.
• Ability to navigate multiple systems and gather accurate information.
• Comfort with fast-paced healthcare environment.
• No healthcare background required; will train.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration and provide clear cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Navigate insurance plans and demographics across multiple computer systems.

Skills

Customer service

Communication

Multitasking

Attention to detail

Prioritization

Patient access

Front desk experience

Education: HS diploma

Background check clearance

Vaccination compliance

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration in Cedar City to welcome patients, collect essential information, and guide them through the check-in process. You’ll interact across computer systems and coordinate with care teams to ensure timely access to care.

Training is provided; no healthcare background is required. The role emphasizes empathy, accuracy, and efficient handling of insurance and payment details, all within a supportive team.