Patient Access Specialist (PRN) – Healthcare Concierge

R1 RCM; Cedar Park (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc in Cedar Park, TX is seeking a Part-Time Patient Registration Representative for PRN hours (48 per month minimum, 24 on-call). You will be the first point of contact for patients, handling check-in and insurance basics, across multiple systems. No healthcare background?

Training provided. This is frontline healthcare customer service shaping patient experience and revenue cycle. You’ll gain exposure to healthcare administration and insurance processes, with a supportive team focused

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced healthcare setting.
• Capable of multitasking with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Background in patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Fast-paced environment

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc in Cedar Park, TX is seeking a Part-Time Patient Registration Representative for PRN hours (48 per month minimum, 24 on-call). You will be the first point of contact for patients, handling check-in and insurance basics, across multiple systems. No healthcare background?

Training provided. This is frontline healthcare customer service shaping patient experience and revenue cycle. You’ll gain exposure to healthcare administration and insurance processes, with a supportive team focused