Compassionate Patient Access Associate (Part-Time)

R1-Rc; Salt Lake City (UT); On-site; USD 24,000 - 35,000; Part time

Job summary

R1 RCM Inc. in Salt Lake City, UT, is seeking a Part-time PRN Customer Service Representative - Patient Registration. You’ll be the first contact for patients, helping with check-in, insurance questions, and cost estimates while balancing multiple systems.

In this fast-paced role, you’ll provide compassionate service, gather accurate information, collect co-pays, and collaborate with care teams to ensure timely access to care. Prior registration experience is a plus.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to multitask and work with attention to detail in a fast-paced environment.
• High School Diploma or GED required.

Responsibilities

• Assist patients and families with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Registration experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Salt Lake City, UT, is seeking a Part-time PRN Customer Service Representative - Patient Registration. You’ll be the first contact for patients, helping with check-in, insurance questions, and cost estimates while balancing multiple systems.

In this fast-paced role, you’ll provide compassionate service, gather accurate information, collect co-pays, and collaborate with care teams to ensure timely access to care. Prior registration experience is a plus.