Patient Access & Registration Specialist (Part-Time)

R1-Rc; Provo (UT); On-site; USD 19,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a part-time PRN Customer Service Representative - Patient Registration at Utah Valley Hospital. You will be the first point of contact, ensuring fast, compassionate access to care while navigating multiple systems.

This role emphasizes accurate information gathering, insurance verification, and coordination with care teams in a fast-paced environment. Training is provided to support your success and growth in healthcare.

Qualifications

• Exceptional customer service experience and strong interpersonal skills.
• Professionalism in a fast-paced environment with accuracy.
• Ability to gather patient information quickly and navigate multiple systems.
• Experience with insurance details or medical registration is a plus but not required.

Responsibilities

• Register patients efficiently across computer systems for check-in.
• Answer phones and collect accurate patient information promptly.
• Provide cost estimates and collect co-pays when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Maintain compassionate, calm interactions with patients and families.
• Support access to care by minimizing registration delays.
• Be adaptable to shifting priorities while delivering quality service.

Skills

Customer service

Communication

Multitasking

Attention to detail

Insurance verification

Front desk

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a part-time PRN Customer Service Representative - Patient Registration at Utah Valley Hospital. You will be the first point of contact, ensuring fast, compassionate access to care while navigating multiple systems.

This role emphasizes accurate information gathering, insurance verification, and coordination with care teams in a fast-paced environment. Training is provided to support your success and growth in healthcare.