Part-Time Patient Access Pro - Frontline Care

R1 RCM; Murray (UT); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

Training provided

Growth opportunities

Job summary

R1 RCM is seeking a part-time PRN Customer Service Representative - Patient Registration at Intermountain Medical Center in Utah. You will be the first contact for patients, ensuring fast, compassionate access to care while coordinating across systems for accurate registration.

You will handle check-ins, verify information, discuss coverage details, collect co-pays when applicable, and collaborate with care teams to streamline patient flow.

Qualifications

• Must have exceptional customer service experience and strong communication abilities.
• Professionalism and composure in a fast-paced healthcare setting.
• Ability to multitask, prioritize, and maintain attention to detail.
• Comfort with shifting priorities based on patient needs.

Responsibilities

• Register patients across multiple computer systems for efficient check-in.
• Answer phones and accurately collect patient information quickly.
• Assist with timely access to care by reducing registration delays and answering questions clearly.
• Build trust with patients who may be ill, anxious, or overwhelmed.

Skills

Exceptional customer service

Communication skills

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM is seeking a part-time PRN Customer Service Representative - Patient Registration at Intermountain Medical Center in Utah. You will be the first contact for patients, ensuring fast, compassionate access to care while coordinating across systems for accurate registration.

You will handle check-ins, verify information, discuss coverage details, collect co-pays when applicable, and collaborate with care teams to streamline patient flow.