Patient Access Specialist - Part Time (Evenings/Weekends)

600 Advocate Health, Inc.; Kohler (WI); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health is seeking a Part-time Patient Service Representative in Wisconsin to be the first point of contact for patients. You will collect demographics, insurance data, and patient financial responsibilities while ensuring accuracy and HIPAA compliance.

Responsibilities include greeting patients, answering calls, coordinating tests and transportation, and collaborating with Financial Advocates to resolve issues. Strong customer service and attention to detail are essential.

Qualifications

• High School Diploma or equivalent required.
• Experience with insurance verification/eligibility tools preferred.
• HIPAA compliance knowledge and patient privacy awareness.

Responsibilities

• Register patients and collect demographic, insurance, and payment information.
• Explain financial responsibilities and collect co-pays.
• Explain test preparations, arrival times and directions to the facility.

Skills

Customer service

Attention to detail

Communication

multitasking

Problem-solving

Education

High School Diploma

Tools

EPIC EMR

Insurance tools

Microsoft Office

Job description

Advocate Health is seeking a Part-time Patient Service Representative in Wisconsin to be the first point of contact for patients. You will collect demographics, insurance data, and patient financial responsibilities while ensuring accuracy and HIPAA compliance.

Responsibilities include greeting patients, answering calls, coordinating tests and transportation, and collaborating with Financial Advocates to resolve issues. Strong customer service and attention to detail are essential.