Evening Patient Access Specialist (Part-Time)

aah; Kenosha (WI); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Kenosha, WI seeks a part-time Patient Service Representative (PSR) to create and manage patient records, verify demographics and insurance, collect co-pays, and schedule appointments. You will be the patient’s first impression and ensure accurate data capture for revenue cycle workflows.

The role emphasizes HIPAA compliance, strong customer service, and effective communication in a high-volume setting.

Qualifications

• High School Diploma or GED required.
• Ability to handle high workloads in a fast-paced environment.
• Excellent customer service and communication skills.

Responsibilities

• Create the initial electronic health record for patient care and avoid duplicates.
• Check in and register patients; collect demographics, insurance and co-pays.
• Explain financial responsibilities and refer to Financial Advocates when needed.
• Maintain HIPAA compliance and obtain required signatures.
• Schedule appointments and manage cancellations and recalls.
• Provide welcoming, professional service and respond to patient inquiries.
• Monitor and manage electronic health record work queues.

Skills

Customer service

HIPAA compliance

Attention to detail

Written & verbal communication

Problem solving

Multitasking in fast-paced env

Education

High School Diploma or GED

Tools

EHR systems

Job description

Advocate Health in Kenosha, WI seeks a part-time Patient Service Representative (PSR) to create and manage patient records, verify demographics and insurance, collect co-pays, and schedule appointments. You will be the patient’s first impression and ensure accurate data capture for revenue cycle workflows.

The role emphasizes HIPAA compliance, strong customer service, and effective communication in a high-volume setting.