Patient Access Specialist - Part-Time Day Shift

Intuitive Health; Jacksonville (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Intuitive Health in Jacksonville seeks a Patient Access Advocate for part-time daytime hours. You will greet patients, register demographics, verify insurance, collect payments, and support front desk operations in a healthcare setting.

The role requires adaptability to different clinics and software systems. The position emphasizes strong customer service, clear communication, and multitasking in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Customer service

Communication

Multitasking

Technology literacy

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR systems

Job description

Intuitive Health in Jacksonville seeks a Patient Access Advocate for part-time daytime hours. You will greet patients, register demographics, verify insurance, collect payments, and support front desk operations in a healthcare setting.

The role requires adaptability to different clinics and software systems. The position emphasizes strong customer service, clear communication, and multitasking in a fast-paced environment.