Patient Access Navigator — Part-Time Days

Intuitive-Health; Jacksonville (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Intuitive Health is seeking a Part-time Patient Access Advocate to join our front-end team in the Jacksonville area. The role involves greeting patients, registering and updating records, verifying insurance, and handling payments with a focus on accuracy and patient satisfaction.

Responsibilities include coordinating with clinical staff, maintaining patient confidentiality, and supporting a positive patient experience in a busy ambulatory care setting.

Qualifications

• High school diploma or GED required.
• Strong customer service, communication and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographic, insurance and billing information.
• Verify insurance eligibility and collect copays and payments.
• Facilitate patient flow by notifying staff of arrivals and delays.
• Maintain waiting areas and front desk in a clean, organized condition.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Multitasking

Organization

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR systems

Job description

Intuitive Health is seeking a Part-time Patient Access Advocate to join our front-end team in the Jacksonville area. The role involves greeting patients, registering and updating records, verifying insurance, and handling payments with a focus on accuracy and patient satisfaction.

Responsibilities include coordinating with clinical staff, maintaining patient confidentiality, and supporting a positive patient experience in a busy ambulatory care setting.