Night Patient Access Specialist: Front Desk & Billing

Intuitive Health; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate for the Intracoastal area in Jacksonville, working full-time nights from 7pm to 7am. The role involves greeting patients, registering, verifying insurance, collecting payments, and handling clerical tasks to support efficient patient flow.

Ideal candidates have a high school diploma or GED and strong customer service, communication, and computer skills. Some travel to local facilities may occur as needed.

Qualifications

• Demonstrated customer service and interpersonal skills.
• Ability to multitask in a fast-paced healthcare setting.
• Basic computer proficiency and comfort with EMR/EHR systems.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Register new patients and update demographic, insurance, and billing information.
• Verify insurance eligibility and collect copays and payments.
• Facilitate patient flow and communicate delays to patients and staff.
• Answer phones and route calls; provide directions and information.

Skills

Customer service

Communication

Multitasking

HIPAA basics

Computer literacy

Education

High school diploma or GED

Job description

Intuitive Health is seeking a Patient Access Advocate for the Intracoastal area in Jacksonville, working full-time nights from 7pm to 7am. The role involves greeting patients, registering, verifying insurance, collecting payments, and handling clerical tasks to support efficient patient flow.

Ideal candidates have a high school diploma or GED and strong customer service, communication, and computer skills. Some travel to local facilities may occur as needed.