Patient Access Specialist – On-Site Clinic

Froedtert Health; Greenfield (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Career tuition assistance

Academic partnership with MCW

Referral bonuses

403b retirement plan

Medical, Dental, Vision, Life

Disability insurance

Free workplace clinics

Employee assistance programs

Adoption assistance

Healthy contributions

Care@Work

Moving assistance

Gym membership discounts

Travel benefits

Job summary

Froedtert Health in Greenfield, WI seeks a Patient Access Service Representative to greet patients, manage front desk activities, and coordinate with staff to ensure a smooth patient experience. This on-site role emphasizes outstanding customer service and administrative support in a healthcare setting.

The ideal candidate has at least one year in reception or customer service, with preferred healthcare exposure; HS diploma required, Outlook/Excel/Word skills highly valued.

Qualifications

• Minimum one year of receptionist/customer service experience required.
• Healthcare experience preferred but not required.

Responsibilities

• Greet patients and visitors, delivering a welcoming experience.
• Provide exceptional customer service in person and over the phone.
• Assist with front desk tasks and coordinate with clinical staff.

Skills

Effective communication

Multi-tasking

Organizational skills

Customer service

Microsoft Outlook

Microsoft Excel

Microsoft Word

EpicCare knowledge

Education

High School diploma

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

EpicCare

Job description

Froedtert Health in Greenfield, WI seeks a Patient Access Service Representative to greet patients, manage front desk activities, and coordinate with staff to ensure a smooth patient experience. This on-site role emphasizes outstanding customer service and administrative support in a healthcare setting.

The ideal candidate has at least one year in reception or customer service, with preferred healthcare exposure; HS diploma required, Outlook/Excel/Word skills highly valued.