Patient Access Specialist - OB/GYN (PRN)

Intermountain Healthcare Inc.; Denver (CO); On-site; USD 27,000 - 35,000; Part time

Job summary

Intermountain Health in Denver is seeking a Patient Service Representative to serve as the first connection between Intermountain and patients, greeting and checking-in/out patients and verifying information. This PRN, on-site role supports scheduling, registration, and financial assistance discussions to ensure smooth patient flow and high satisfaction.

The role emphasizes courteous patient interactions, accurate EMR documentation, and collaboration with care teams to address patient needs and

Qualifications

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to protect privacy and PHI of patients, members, and caregivers.
• One year of customer service experience preferred.
• Billing and collections experience preferred.
• EMR system experience preferred.
• Multilingual preferred.

Responsibilities

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging.
• Documents all phone calls accurately in the EMR.

Skills

Professional Etiquette

Adaptability

Computer Literacy

Payment Handling

Critical Thinking

Confidentiality

Collaboration

Time Management

Problem Solving

Education

High school diploma or GED preferred

Job description

Intermountain Health in Denver is seeking a Patient Service Representative to serve as the first connection between Intermountain and patients, greeting and checking-in/out patients and verifying information. This PRN, on-site role supports scheduling, registration, and financial assistance discussions to ensure smooth patient flow and high satisfaction.

The role emphasizes courteous patient interactions, accurate EMR documentation, and collaboration with care teams to address patient needs and