Acute Patient Access Specialist (PRN/Weekend)

Intermountain Healthcare; Wheat Ridge (CO); On-site; USD 26,000 - 36,000; Part time

Job summary

Intermountain Health in Wheat Ridge, Colorado is seeking a Patient Access Representative I PRN1 to greet patients, collect demographics, verify insurance, register and schedule appointments, and collect co-pays.

This role requires strong customer service, computer skills, and experience with Epic; you will ensure privacy and EMTALA compliance, coordinating with clinical and administrative staff to maintain smooth patient flow.

Qualifications

• Customer service experience in healthcare is required.
• Proficiency with computer systems (Microsoft Office, internet, email) required.
• Experience with Epic preferred.
• Ability to work in a fast-paced environment.
• Strong communication and attention to detail.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance and payment plans.
• Explain and obtain signatures on consent forms and disclosures.
• Ensure adherence to EMTALA and privacy regulations.
• Provide directions and parking information to patients.
• Coordinate with staff to maintain smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues like prior authorizations and referrals.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health in Wheat Ridge, Colorado is seeking a Patient Access Representative I PRN1 to greet patients, collect demographics, verify insurance, register and schedule appointments, and collect co-pays.

This role requires strong customer service, computer skills, and experience with Epic; you will ensure privacy and EMTALA compliance, coordinating with clinical and administrative staff to maintain smooth patient flow.