Patient Access & Scheduling Coordinator (PRN)

Intermountain Healthcare Inc.; United States; On-site; USD 26,000 - 39,000; Full time

Job summary

Intermountain Health is seeking a Patient Access Registration Specialist I to support registration and scheduling for patients and visitors at Good Samaritan Hospital in Lafayette, Colorado. The role emphasizes courteous customer service and accurate data entry in the electronic health system.

The incumbent verifies eligibility, handles insurance, collects co-pays, and assists with financial counseling while ensuring privacy and compliance under federal and state regulations.

Qualifications

• High School diploma or equivalent preferred.
• Customer service experience, preferably in healthcare.
• Proficient computer skills including Microsoft Office, internet and email.
• Experience with Epic preferred.

Responsibilities

• Greet and assist patients and visitors professionally.
• Register and schedule patients for appointments and procedures.
• Verify demographics, financial and insurance information.
• Collect co-pays, deductibles, and balances at the point of service.
• Explain consent forms and policies to patients.
• Document and update patient records in the electronic health system.
• Follow up on pending items like authorizations and referrals.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Epic experience preferred

Microsoft Office proficiency

Tools

Epic

Microsoft Office Suite

Job description

Intermountain Health is seeking a Patient Access Registration Specialist I to support registration and scheduling for patients and visitors at Good Samaritan Hospital in Lafayette, Colorado. The role emphasizes courteous customer service and accurate data entry in the electronic health system.

The incumbent verifies eligibility, handles insurance, collects co-pays, and assists with financial counseling while ensuring privacy and compliance under federal and state regulations.