PRN Patient Scheduler & Access Specialist

Intermountain Healthcare Inc.; United States; On-site; USD 2,657,000 - 3,528,000; Full time

Job summary

Intermountain Health is seeking a PRN scheduling specialist to manage patient appointments, pre-registration, and data entry across multiple locations. The role involves validating insurance benefits, assisting patients with location information, and handling high call volumes efficiently.

The position emphasizes strong customer service, computer literacy, and the ability to mentor new staff while supporting the organization's mission and values.

Qualifications

• High school diploma or equivalent or 4+ years revenue cycle experience.
• Minimum of 2 years revenue cycle or 2 years contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments and procedures.
• Handle high call volumes across multiple locations.
• Input patient data accurately into systems and verify insurance benefits.
• Provide patients with preparation and location information.
• Mentor new hires as needed.
• Support Intermountain Health mission and values.

Skills

Customer Service

Insurance Knowledge

Computer Skills

Phone Experience

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Problem Solving

Education

High school diploma or equivalent

Revenue cycle experience

Contact center experience

Job description

Intermountain Health is seeking a PRN scheduling specialist to manage patient appointments, pre-registration, and data entry across multiple locations. The role involves validating insurance benefits, assisting patients with location information, and handling high call volumes efficiently.

The position emphasizes strong customer service, computer literacy, and the ability to mentor new staff while supporting the organization's mission and values.