Patient Access Specialist - Multi-Site & Epic Expert

Cleveland Clinic; Cleveland (OH); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Cleveland Clinic is hiring for a Patient Access role based at our Cleveland campuses. You will perform registrations, collecting demographic, insurance, and financial information, and ensure accurate data entry in Epic.

You will cross-train across Front Desk, Admitting, ED, and Cashier areas, maintain productivity, and serve as a Super User, training teammates and supporting new processes in a fast-paced hospital setting.

Formación

• Minimum 2 years of customer-facing experience.
• Ability to use multiple data systems and basic PC software.
• Excellent communication, organizational and interpersonal skills.
• Must be able to multi-task and maintain composure in a fast paced environment.

Responsabilidades

• Perform registrations with accurate demographic and financial information.
• Cross-train to staff all Patient Access areas (Front Desk, Admitting Office, ED, Cashier).
• Maintain productivity and quality standards.
• Act as Super User and train new team members and support new processes.
• Provide registration and cash collection access in Epic.
• Other duties as assigned.

Conocimientos

Customer service

Communication

Multitasking

Detail oriented

Educación

High school diploma or equivalent

Herramientas

Epic

Descripción del empleo

Cleveland Clinic is hiring for a Patient Access role based at our Cleveland campuses. You will perform registrations, collecting demographic, insurance, and financial information, and ensure accurate data entry in Epic.

You will cross-train across Front Desk, Admitting, ED, and Cashier areas, maintain productivity, and serve as a Super User, training teammates and supporting new processes in a fast-paced hospital setting.