Patient Access & Registration Specialist - ED (Days)

ccf; Cleveland (OH); On-site; USD 25,000 - 33,000; Part time

Job summary

Cleveland Clinic Health System is hiring a Part-time Patient Access Representative for the Emergency Department at the Main Campus in Cleveland. You will register patients, collect information, verify insurance and assist with payments in a fast-paced hospital setting.

Responsibilities include cross-training across patient access areas and acting as a Super User for Epic to support staff. The role requires strong communication and organizational skills and offers weekend/holiday rotation.

Qualifications

• High School Diploma/GED required with 2 years in a customer-facing role, or Associate's Degree with 1 year, or Bachelor's Degree.
• Knowledge of medical terminology sufficient to understand physician orders or completion of course within one year.
• Basic PC software knowledge and ability to use multiple data systems.

Responsibilities

• Perform registration and obtain information about demographics, insurance, medical and financial.
• Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register.
• Function as a Super User and train new caregivers.
• Provide registration and cash collection access in Epic.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Medical terminology knowledge

Education

High School Diploma/GED

Associate's Degree

Bachelor's Degree

Tools

Epic

Job description

Cleveland Clinic Health System is hiring a Part-time Patient Access Representative for the Emergency Department at the Main Campus in Cleveland. You will register patients, collect information, verify insurance and assist with payments in a fast-paced hospital setting.

Responsibilities include cross-training across patient access areas and acting as a Super User for Epic to support staff. The role requires strong communication and organizational skills and offers weekend/holiday rotation.