Patient Access Specialist — Flexible Shifts & Epic Access

ccf; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

Cleveland Clinic Health System is hiring at Fairview Hospital for Patient Access Representatives, with 1st, 2nd, or 3rd shift opportunities and both full-time and part-time openings.

You will greet patients, gather demographics, insurance and financial information, and assist with registration, payments and insurance verification. Training in Epic and cross-training across patient access areas are key parts of the role, supporting a high-quality patient experience.

Qualifications

• High School Diploma or GED with 2 years in a customer-facing role.
• Medical terminology knowledge sufficient to understand orders.
• Basic PC skills and ability to use multiple data systems.

Responsibilities

• Perform registration and obtain information about demographics, insurance, medical and financial.
• Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register.
• Function as a Super User and train new caregivers.
• Provide registration and cash collection access in Epic.

Skills

Customer service

Communication

Medical terminology

PC software

Education

High School Diploma/GED

Associate's Degree

Bachelor's Degree

Tools

Epic

Job description

Cleveland Clinic Health System is hiring at Fairview Hospital for Patient Access Representatives, with 1st, 2nd, or 3rd shift opportunities and both full-time and part-time openings.

You will greet patients, gather demographics, insurance and financial information, and assist with registration, payments and insurance verification. Training in Epic and cross-training across patient access areas are key parts of the role, supporting a high-quality patient experience.